Tell me about professional Carpet Cleaning

Updated: May 1

Any carpet cleaner who charges a fee for their work is regarded as being a professional. Therefore, there can be a world of difference between different levels of knowledge and competence between one professional carpet cleaner and another.

There are many tradesmen and public alike who regard our work as “just cleaning”. This really could not be any further from the truth and without first understanding why makes it very difficult to ensure you are hiring a specialist cleaning technician.

At the lowest level, an individual may purchase a low power entry level cleaning machine and a little detergent. Some individuals have been known to purchase domestic quality retail machines and use laundry detergents!

They then move the machine back and forth over the carpet to remove some soiling from the carpet. Recovered water will look very dirty so there is some illusion that the carpet is clean. Far from it. This type of equipment merely removes some of the dirt.

True carpet cleaning professionals are trained to identify carpets and fibres, how to prevent carpets from shrinking or rucking, complete various different tests for dye stability issues, identifying stain types, how to clean different fibres safely along with how to rectify cleaning problems that may have been created by previous cleaners. The cleaning process will involve up to eight or maybe more different procedures. In a nutshell, a true professional carpet cleaner will work to the nationally recognised British Standard PAS:86 carpet cleaning standard. As well as having nationally recognised training.

After your house and car, floor coverings and lounge suites are most often the next most expensive purchases in the typical home. It pays to care for them in the best way possible.

All businesses are obliged by law to carry both Public Liability and Employers Liability (If appropriate) insurance. A caring, true professional carpet cleaner will also carry Product and Treatment Liability and maybe Professional Indemnity too, to protect his customers should the worst happen and for some reason the item being worked on becomes damaged.

As I hope you will appreciate, in order to provide customers with the best and safest clean that will not cause rapid re-soiling, and with the reassurance of experience, knowledge and proper training, a true professional carpet cleaner will always charge slightly higher fees to cover their legal and essential requirements of running a successful and professional business often dealing with fine fabrics and valuable furnishings.

Price and value are different and often confused in our industry. Can you really afford to base your purchasing decision on which carpet cleaner is the cheapest?

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